Notes from the studio
On building and operating ZeitRide, Adult Day Genie, and Dial Raven.
Why we build vertical software for Medicaid-funded operators
Prasar Group builds and runs software for small operators paid by Medicaid: NEMT fleets and adult day centers. Here is why that niche, and why we operate what we build.
The record is the product: what NEMT fleets and adult day centers have in common
A completed trip and a day of attendance are the same thing to a Medicaid payer: a claim backed by a record. What makes that record hold up, and why paper and spreadsheets fail.
Published pricing in healthcare software, and why we insist on it
Most healthcare operations software hides its price behind a demo. Prasar Group publishes prices for every product. Here is the reasoning and the numbers.
The phone is still the front door: what a missed call costs a small business
Customers still call first. Most small businesses answer with a personal cell and a voicemail nobody checks. Why Dial Raven treats the phone system as operations software, not a utility.