Privacy Policy
Last Updated: July 9, 2026 · Prasar Group LLC
Prasar Group LLC ("Prasar Group," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit prasargroup.com (the "Site"), contact us, or otherwise interact with us. By using the Site, you agree to the practices described in this policy.
1. Information We Collect
We collect information you voluntarily provide to us, including:
- Personal details: Name, email address, telephone number, company name, job title, and other professional information you submit through our contact form or scheduling links.
- Communications: The contents of messages you send us, including inquiries, partnership requests, and support questions.
- Usage data: Standard technical information such as browser type, device information, pages visited, and referring URLs, collected automatically when you browse the Site.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the information or services you request
- Communicate with you about our companies, products, and services
- Send SMS/text messages for service-related purposes, with your opt-in consent
- Improve the Site and our offerings
- Comply with legal obligations and enforce our terms
3. How We Share Your Information
We may share your information with our portfolio companies and with service providers who perform services on our behalf (such as hosting, analytics, email delivery, and scheduling), solely as needed to provide those services. We may also disclose information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
We do not sell your personal information.
4. SMS / Text Messaging Privacy Policy
We are committed to protecting your privacy, including how we handle information related to SMS/text messaging. This section outlines how we collect, use, and share mobile data specifically for text message communications.
No Selling or Sharing of SMS Opt-In Data
We do not sell, share, or rent your mobile number, SMS opt-in data, or consent information to any third parties for any purpose. No phone number or mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this policy specifically exclude SMS/text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Permitted Use by Service Providers
We may share your mobile number and SMS opt-in status only with trusted third-party service providers (such as messaging platforms, telecom carriers, and infrastructure vendors) who assist us in:
- Delivering SMS/text messages related to service updates, account alerts, and appointment reminders
- Managing opt-in and opt-out preferences
- Ensuring message deliverability
- Maintaining compliance with messaging regulations
These providers are contractually obligated to use your information solely for these services and not for their own use or unrelated purposes.
Program Details (10DLC Compliance)
- Program Name: Prasar Group Alerts & Updates
- Message Types: Service updates, account alerts, appointment reminders, and responses to your inquiries
- Message Frequency: Varies based on your interactions with us
- Opt-Out: Reply STOP to any message at any time. You will receive a final confirmation message.
- Help: Reply HELP or contact us at (434) 231-5730 or info@prasargroup.com
- Message & Data Rates: Standard message and data rates may apply based on your mobile carrier plan.
- Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.
5. Cookies & Analytics
The Site may use cookies and similar technologies to understand how visitors use the Site and to improve your experience. You can control cookies through your browser settings; disabling them may affect some Site functionality.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. SMS consent records are retained as required for messaging compliance.
8. Your Choices & Rights
SMS Messages
You may opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance.
Email Communications
You may opt out of promotional emails by following the unsubscribe instructions in any email. Please allow up to thirty (30) business days for your request to be processed. Transactional messages related to your inquiries or services may still be sent after you opt out of promotional content.
Access & Deletion
You may request access to, correction of, or deletion of your personal information by contacting us at info@prasargroup.com. We will respond consistent with applicable law.
9. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
- Prasar Group LLC
- 1317 Edgewater Dr, Ste 980, Orlando, FL 32804
- Email: info@prasargroup.com
- Phone: (434) 231-5730